FinTech profile: Fenergo – the connected client experience
Dublin-based fintech Fenergo has just completed an $80mn fundraising round. That merits a closer look at the innovative software solutions business
Fintech Revolution of the Customer Experience
The FinTech revolution will continue to affect the everyday lives of business owners and individuals in the foreseeable future; and here’s how businesses can easily adapt to drastic technology-driven changes to stay ahead of the competition and meet customers’ needs:
Learn More: https://behaviouralresponse.com/fintech-revolution-of-the-customer-experience-applying-the-lessons-learned/
00:00 Fintech Revolution of the Customer Experience
01:21 Change Drivers Behind The New Financial Services Customer Experience
01:29 Smartphone And Mobility
02:29 AI-Powered Conversations And Automation
03:22 Self Service Expectations
03:39 Bank Transfers, Check Deposits, Loan Applications, Personal Details Alteration
03:58 Money Transfer Service: WISE
04:19 Open Door
04:36 Omnichannel Banking
05:25 What Can We Learn From The Fintech Revolution
05:29 Deepen Your Understanding Of Customers
06:11 Lighten The Customer Experience
06:46 Hyper-Personalise The Customer Experience
07:53 Leverage Partnerships
Finextra interviews Fenergo: Client Lifecycle Management & Regulatory Compliance in APAC
Rachel Whelan, Senior Customer Success Manager at Fenergo, speaks at SIBOS 2018 in Sydney, about the core issues facing financial institutions in APAC, the benefits digitalization can offer and how Fenergo’s Global Client Community enables financial institutions to address these regulatory and operational challenges collectively.
For all your fintech-related news, please visit https://www.finextra.com.
Fenergo – Client Lifecycle Management
Fenergo KYC for FinTechs
Transform client journeys and manage compliance against KYC and AML regulations with an end-to-end approach.
Uniquely designed in conjunction with our sister-company Sentinels, Fenergo provides a suite of SaaS solutions that automates risk monitoring across the entire client lifecycle, ensuring continuous compliance by design.